1. Who we are
telutoc is an informational lifestyle website focused on calm routines, daily rest, hydration, evening rituals and general wellbeing habits in Kenya. Our content is educational and editorial. We do not provide medical diagnosis, treatment, personal health assessment or emergency support.
This Privacy Policy applies to pages published on telutoc.one, including articles, contact pages and policy pages. It does not control websites that may be linked from our content.
2. Information we may collect
We aim to collect only the information that is reasonably useful for operating the site, responding to messages and keeping the experience reliable.
- Contact information: when you send a message, we may receive your name, email address, subject line and the message you choose to write.
- Technical information: our hosting systems may process basic log data such as browser type, device type, pages visited, time of request, referring page and general network information.
- Cookie preferences: if cookie controls are available, we may remember your preference so the site can respect it on later visits.
- Voluntary context: if you describe your routine, rest habits or feedback in a message, we process only what you choose to share.
Important: please do not send sensitive medical details through our contact forms. telutoc is not a clinical service and cannot review personal medical situations.
3. How we use information
We may use collected information to:
- reply to messages or questions sent through the contact page;
- maintain the security, performance and stability of the website;
- understand which pages are useful to visitors in an aggregated way;
- improve navigation, readability and editorial structure;
- protect the website from spam, misuse or technical abuse;
- keep records where needed for ordinary website administration.
4. Cookies and similar technologies
telutoc may use cookies or similar browser storage for essential site functions, basic preferences and aggregated measurement. Cookies help pages load consistently and help us understand general site use without turning our content into personal medical profiling.
More detail is available in our Cookies Policy.
5. Analytics and measurement
If analytics tools are used, they are intended to show broad patterns such as popular pages, approximate visit counts, device categories and navigation paths. We use this information to improve editorial quality and site structure.
We do not use website analytics to diagnose health conditions, create treatment recommendations or make promises about personal outcomes.
6. When information may be shared
We do not sell personal information. Limited information may be processed by service providers that help us operate the website, such as hosting, security, email delivery, spam prevention or analytics providers. These providers are expected to process information only for the services they provide to the site.
We may also disclose information if required to comply with law, protect the website, respond to abuse, or defend legitimate rights and safety.
7. Retention
Contact messages may be kept for as long as needed to respond, manage follow-up questions and maintain ordinary records. Technical logs are usually kept for shorter operational periods unless needed for security or troubleshooting.
When information is no longer reasonably needed, it may be deleted, anonymised or stored only in aggregated form.
8. Your choices
- You can choose not to send a contact form and instead browse the site without providing contact details.
- You can adjust cookies in your browser settings or delete existing cookies from your device.
- You can ask us to review, correct or delete contact information you previously sent, where applicable.
- You can avoid including private or sensitive information in free-text message fields.
9. Children’s privacy
telutoc is a general lifestyle website and is not directed to children. We do not knowingly request personal information from children. If a parent or guardian believes a child has sent personal information, they may contact us so it can be reviewed.
10. Updates to this policy
We may update this Privacy Policy when the site changes, when our tools change, or when we improve our privacy explanations. The date at the top of the page shows the latest version.
11. Contact
For privacy-related questions about telutoc.one, please use the details or form on our Contact page. We will review the request in the context of the website and the information you provided.